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Privacy Policy

Last updated: January 1, 2025

Introduction

Dromelix Pilates Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dromelix.shop and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Fitness goals and health information relevant to Pilates instruction
  • Payment information for classes and services
  • Communication preferences
  • Emergency contact information

Usage Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our website
  • Device information
  • Referral source

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our Pilates instruction services
  • Processing payments and managing class bookings
  • Communicating with you about classes, schedules, and studio updates
  • Customizing your fitness experience based on your goals and needs
  • Ensuring safety during classes and maintaining emergency contact information
  • Analyzing website usage to improve our online presence
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (payment processors, scheduling platforms, etc.)
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety
  • Emergency Situations: We may share emergency contact information with healthcare providers or emergency responders if necessary
  • With Your Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Dromelix Pilates Studio
313 N San Fernando Blvd
Burbank, CA 91502
Phone: (818) 319-5110
Email: [email protected]

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  • 313 N San Fernando Blvd
  • Burbank, CA 91502
  • (818) 319-5110
  • [email protected]

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